Effective Date: May 1, 2025

By accessing or using www.wickcouture.com, you agree to the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

• All orders must be paid in full at the time of checkout.
• We accept secure payments via credit/debit card, PayPal, or other payment gateways offered on the site.
• Wickcouture reserves the right to refuse or cancel any order for reasons including but not limited to: product availability, pricing errors, suspected fraud, or violation of our policies.

• Custom orders (including personalized scents, labels, or vessels) are final sale and non-refundable once production begins.
• Bulk/wholesale orders may require a deposit and are subject to longer processing times.
• All custom specifications must be confirmed in writing via email before production starts.

• We ship within the U.S. (and internationally if offered) using USPS, UPS, or other standard carriers.
• Standard processing time is 3–5 business days (custom orders may take longer).
• Once shipped, Wickcouture is not liable for delays or lost packages due to courier issues. We recommend purchasing tracked shipping.

• Due to the handcrafted nature of our products, returns are not accepted unless the item is defective or damaged.
• Claims for damaged products must be submitted within 3 days of delivery with clear photo evidence.
• Refunds or replacements will be issued at our discretion.

• All designs, products, logos, brand names, text, and images on this website are the intellectual property of Wickcouture and may not be used, copied, or distributed without permission.
• Custom candle designs created for specific clients may be featured on our website or social media unless requested otherwise.

• If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate and current information at all times.

• Candles should always be used safely and as directed. Wickcouture is not liable for damages or injuries resulting from misuse.
• Always follow safety instructions provided with your candle (e.g., never leave unattended, keep away from children/pets, trim wicks, etc.).

• To the fullest extent permitted by law, Wickcouture shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

• We reserve the right to update these Terms at any time. Continued use of our website implies agreement with the current version of these Terms.

If you have any questions about these Terms, please contact us at:
📧 contactwickcouture@gmail.com